There are two scripts that are part of BATTS: batts and ticket-via-email. The first line of each of the scripts must point to your Perl installation: if your preferred version of Perl is in /usr/local/bin, change the part of the first line that reads /usr/bin/perl to read /usr/local/bin/perl instead.
The scripts merely need to be copied to a binary directory on your system; we recommend that they be installed in /usr/local/bin. They may be installed via the following sequence of commands executed from the bin subdirectory of the BATTS distribution:
cp batts ticket-via-email /usr/local/bin pushd /usr/local/bin chgrp batts batts ticket-via-email chmod 0750 batts ticket-via-email
for foo in `batts show-commands | egrep -v '(help|mysql|touch)'`; do ln -s batts $foo; done