| The BATTS Trouble Ticketing System | ||
|---|---|---|
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Create a new ticket requested by person customer-email with a short description of short-description. Priority is set to medium, ticket is set to new and assigned to 'new ticket.' The long description text is read from STDIN.
Security is enforced only by standard Unix permission bits. More options should be available for creating new tickets.
assign-ticket(1), billing-new(1), category-new(1), category-ticket(1), close-ticket(1), customer-new(1), customer-ticket(1), duplicate-ticket(1), help(1), log(1), log-end(1), longdesc-ticket(1), mysql(1), pending-on(1), person-fullname(1), person-new(1), person-username(1), priority-ticket(1), requestor-ticket(1), resolve-ticket(1), resolve-when(1), shortdesc-ticket(1), show-billing(1), show-cat-ticket(1), show-categories(1), show-commands(1), show-cust-ticket(1), show-customers(1), show-log(1), show-my(1), show-new(1), show-open(1), show-people(1), show-priorities(1), show-status(1), show-ticket(1), show-ticket-log(1), status-ticket(1), ticket-new(1), ticket-via-email(1), touch(1)
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